Last Updated: May 20,2020
INFORMATION WE COLLECT
Information You Provide Us
We collect any information you provide to us when you use the Service. You may provide us with information in various ways on the Service.
Registration: When you register for an account, you will login using your Google or GitHub account. Soluble will use this account to verify your login but will not have access to your account password.
Communications. If you contact us directly, we may receive additional information about you. For example, when you email our Customer Support Team, we will receive your email address, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Information We Collect Automatically From Your Use of the Service
System Information. When you use the Service, we will automatically collect some information about your system. This may include your IP address, account identifiers, and other related information.
Cookies. When you visit our website at www.soluble.ai, we may collect information from you through automated means, such as cookies, web beacons, and web server logs. By visiting the website, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Policy. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, location data, and information about your usage of our website.
HOW WE USE YOUR INFORMATION
We may use the information we collect:
HOW WE SHARE YOUR INFORMATION
We disclose information that we collect through the Service to third parties in the following circumstances:
In addition, we may use third party analytics vendors to evaluate and provide us with information about your use of the Service. We do not share your information with these third parties, but these analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Service and they may otherwise collect or have access to information about you which they may collect over time and across different websites. For example, we use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at www.google.com/policies/privacy/partners.
We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose, unless we are prohibited from doing so under applicable law.
THIRD PARTY SERVICES
We use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of information that we collect. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee the security of your data. It is important that you maintain the security and control of your account credentials, and not share your password with anyone.
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. Users may update, correct, or delete certain account information at any time by accessing your account preferences page [https://app.soluble.cloud/profile]. From time to time, we send marketing e-mail messages to Users. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the "unsubscribe" link provided in each such email.
USE OF SERVICE BY MINORS
The Service is not directed to individuals under the age of eighteen (18), and we request that they not provide personal information through the Service.
INTERNATIONAL CROSS-BORDER DATA TRANSFER
Soluble uses servers hosted in the United States. Please note that we may be transferring your information outside of your region for storage and processing in the United States and around the globe. By using the Service you consent to the transfer of information to countries outside of the United States, which may have data protection rules that are different from those of the United States.
We may make changes to this Policy. The "Last Updated" date at the top of this page indicates when this Policy was last revised. If we make material changes, we may notify you through the Service or by sending you an email or other communication. We encourage you to read this Policy periodically to stay up-to-date about our privacy practices. Your use of the Service following these changes means that you accept the revised Policy.
If you have any questions about this Policy, please contact us at firstname.lastname@example.org.